General terms & conditions

Each client will be required to read and sign the following contract before the start of the tour. (word document)

CLIENT RESPONSIBILITY
The Client will be held responsible for any damage due to negligence in operation of the motorcycle.
The participants in a motorcycle tour are fully aware of the risks and dangers involved and accept full liability. They also are themselves responsible for any damage caused to third parties and agree to forgo all claims against Wilderness Wheels and its employees for any personal damages occurring during the tour.
All complaints must be reported immediately to the tour guide and cannot be considered at a later time. Wilderness Wheels does not accept any liability for delays caused by breakdowns or necessary repairs to motorcycles or transportation vehicles during the tour. Any disputes arising will be settled before a competent court of law in Morocco.

CONDUCT
Wilderness Wheels and its designated representatives reserve the right to disqualify any person as member of any trip or tour, should such person's actions or general deportment impede the operation of the trip or the rights or welfare or enjoyment of other members of the trip. Refunds are usually not given under these circumstances. In such extraordinary instances when a refund is granted, the limit of Wilderness Wheels' re-imbursement will not exceed the cost of unused services.

ALCOHOL & ILLEGAL DRUG POLICY
The Client will not arrive for the tour in an intoxicated nor impaired condition. The Client will not consume any alcohol or illegal drugs during the duration of a day tour. The Client will refrain from consuming excessive amounts of alcohol and any illegal drugs during a tour of two days and longer.
Clients are requested to advise Wilderness Wheels staff of any prescribed medication they take, or may need to take during the duration of a tour.

TOUR PRICE INCLUDES:
The tour price includes the rental of one motorcycle, fuel, hotel (normally double occupancy), meals, local airport transfers (in Ouarzazate and Marrakech), use of assistance vehicle and mechanic, and 3rd party insurance.

TOUR PRICE DOES NOT INCLUDE:
The tour price does not include airfare, riding gear, alcohol, snacks, room service charges, rest-day activities not included in our itinerary, pre-and-post tour hotel accommodations, items of a personal nature, passport and visa fees, fines, gratuities, laundry, phone/fax calls, medical or repatriation insurance, optional tours, travel to and from Wilderness Wheels' premises and sightseeing excursions.

PERSONAL INSURANCE:
There is no insurance available locally to cover injury to the rider, or medical bills and repatriation costs resulting from an accident. It is OBLIGATORY that clients take out additional insurance at home, at their own expense, to cover such things as tour and travel cancellation/interruption, personal accident, health and medical, hospitalization, repatriation, property loss, etc.
Clients may be refused access to Wilderness Wheels equipment if evidence of such insurance cover is not shown at the start of the tour.

VERBAL ARRANGEMENTS:
Verbal arrangements changing the terms and conditions between you and Wilderness Wheels are only valid when confirmed in writing by Wilderness Wheels.

WEATHER CONDITIONS
Wilderness Wheels strives to schedule its tours at a time of the year when the weather in the touring area is usually pleasant for motorcycling. Our tours pass through areas where changes in weather conditions can be sudden and dramatic. Wilderness Wheels cannot be made liable for unfavorable weather conditions and no refunds are made for such conditions. We reserve the right to make route modifications as necessary to improve the trip quality or to accommodate the well-being and comfort of our clients.

RIDER REQUIREMENTS:
Riders must be at least 18 years of age, and must hold an unrestricted motorcycle license of unlimited capacity motorcycles from their country of residence. All local traffic rules must be complied with. Your tour leader will give each rider a briefing about local speed limits, signage, and other applicable traffic regulations. It is the rider's responsibility to adhere to all traffic regulations. Helmets are mandatory at all times.
Riders must adjust their riding to accommodate changes in the weather, road conditions and other road users. They hereby acknowledge that motorcycling can be a dangerous activity, they are aware of the risks involved, and fully accept these risks. They are solely responsible for keeping their motorcycle under control, selecting proper speeds, (riding at appropriate speeds for the conditions) and adhering to the country's road traffic laws.
Riders are solely responsible for their choice of riding style and speed selection even when following a tour guide in a convoy formation with other motorcyclists.
Riders, their heirs, successors, and assignors agree to release, indemnify, and hold Wilderness Wheels, its agents, contractors and employees, harmless from any and all liability or claims directly or indirectly related to participation on a tour.

PHOTOGRAPHIC AND FILM RECORDS:
Wilderness Wheels reserves the right to take photographs or film records of any of its trips, and to use any such photographs and film records for promotional, sales, brochures, or other commercial purposes.

DAMAGE POLICY
Included in the rental fee, Wilderness Wheels will furnish one motorcycle to each client. If during the course of the tour, the client's motorcycle cannot be used due to damage caused by an accident or negligent use, then the client will be required to return back to Wilderness Wheels premises in either Marrakech or Ouarzazate by public transportation. A second motorcycle will not be furnished to the client. The cost of returning by public transportation will be the sole responsibility of the client. Wilderness Wheels will not be held liable for such costs.
The Client hereby agrees to assume all responsibility for costs incurred due to damage to the motorcycles and riding gear which result from accidents and/or negligent and careless riding. In the event of such aforementioned damage, the cost of this will be assessed and deducted from the client's deposit. The value of the damaged parts or gear will be determined by the value of that particular item on www.bikebandit.com or www.foxracing.com plus 30% for shipping and customs.

MEDICAL & HEALTH ADVICE
Clients with existing medical conditions should make them known to Wilderness Wheels before the start of the tour, given that clients will be, at some time during their trip, in some of the most remote places in Morocco. Under certain circumstances, evacuation could be prolonged, difficult, expensive or impossible. Clients should take special care. If they feel sick, they should tell us so we can start making arrangements for evacuation should it become necessary. Hospital facilities are good in Morocco.